Amend or cancel an order
Once and order has been place it is processed pretty quickly, we cannot guarantee that we can amend or cancel it. Please contact us at email@example.com as soon as possible so we can assist you.
We aim to source clothing that is true to size, as we know how hard it can be shopping online. If you find that an item is too small or too big, please let us know. Feedback helps us deliver a better service to you.
Please see our size guide here
Problems with the website
If you are experiencing problems with the website, please contact us at firstname.lastname@example.org and we can assist you.
Forgot my password
We all forget our passwords from time to time, no worries just follow the instructions on the login page and you can reset your password.
DELIVERY POLICY FAQs
For our delivery policy please follow this link
RETURN POLICY FAQs
For our returns policy please follow this link
Forgot to enter my discount code
From time to time, we will use discount codes. If you forgot to enter the discount code when making your purchase, we cannot add the code once an order has been processed.
Discount code not working on all items
PLEASE NOTE: items in a sale, or already reduced are exempt from promotional discount, unless otherwise stated.