We ship worldwide, please see below for different options.
UK STANDARD DELIVERY
£3.99 Standard 2 - 4 days delivery, through Royal Mail tracked and signed. Please see delivery FAQ's below for details of how you can your package.
UK NEXT DAY DELIVERY
£6.99 Guaranteed by 1pm the next working day (Mon - Sat), using the Royal Mail Special Delivery Guaranteed service.
Please note, you need to order by 1pm Monday to Friday to receive your order the next day (Tuesday to Saturday). You will receive tracking information via email, once your order has been posted.
Orders placed on a Saturday or Sunday will be posted on Monday morning and reach you on the Tuesday. (pending public holidays)
Seasonal variations such as Christmas and public holidays may impact this, please contact customer service directly, before ordering to find out more.
Royal Mail has stated the following restrictions on delivery to certain UK postcodes:
"We can’t guarantee delivery by 9am to the following postcode areas:
BD23 - 24
BT35, 44, 47, 51, 53, 54, 70, 71, 76, 77, 81, 92,93, 94
IV2 - 20, 30 - 32, 36, 63
LD1 - 4, 6
LN4 - 6, 10
PA20 - 27
PO30 - 41
TR12, 13, 17 - 26
YO41, 43, 51, 60, 61, 62
We deliver by 5.30pm the next working day in the following postcode areas:
AB30 - 39, 41 - 45, 51 - 56
HS1, 3 - 9
IV21 - 28, 40 - 49, 51 - 56
KW1 - 3, 5 - 15
KW16 Stromness Town only
PA28 - 38, 41 - 49, 76, 77
PH15, 17 - 26, 31 - 40, 49, 50
We deliver within two working days by 5.30pm to the following postcodes areas:
PA60 - 75, 78
We deliver within three working days by 5.30pm to the following postcode areas:
KW16 - non Town
PH30, 41 - 44
We can’t guarantee delivery by 9am to Jersey, Herm, Sark, Alderney and addresses on Isle of Man outside the IM1 postcode area."
FREE LOCAL DELIVERY
For a limited time, customers living in Ormskirk, Burscough and Skelmersdale will receive free delivery, this will be provided by a local courier and tracking is unavailable. You will be contacted directly via email to arrange a suitable delivery time.
PLEASE NOTE: All items for return or refund must be packaged and post to us as set out in our Refunds & Returns policy.
£14.99 International shipping, Royal Mail tracked and signed. Please see delivery FAQ's below for details of how you can your package.
Will you offer more delivery options?
We are a small, independently run online boutique and as our business grows, we will work hard to offer you more delivery options. Please bear with us.
Can I track my order?
We know that feeling, you are excited for your new stuff and you need to know how it is getting along on its journey to you. Have no fear, you can track your package HERE
All you will need is the tracking details we have given you, please bear in mind information may not be available straight away as this information is only available once the courier has taken your package.
When do you process orders?
We process orders Monday to Friday.
We cannot process orders and deliveries over the weekend or bank holidays, please allow extra time for delivery when ordering during these times.
My order has been lost, what happens?
In the unlikely event that you do not receive your order, we will process an investigation with the courier. Please note it can take up to to weeks for this to be investigated as we have to wait for courier investigations too and you will need to wait for the outcome. If it is confirmed that the order was delivered we will not be able to offer a refund. However, if the investigation shows the order has been lost, we will offer you a re-order (stock dependant), credit or refund. For further information please contact us at email@example.com